auDA’s new licensing rules are set to go into effect today at 10am. The new rules consolidate the patch work of auDA Policy which has existed for the past twenty years.
Complaints
The biggest change for domain name investors is the new complaints regime, where investigative responsibility passes to auDA Registrars who initially investige complaints. The key points to remember with the new process are:
- Registrars receive and investigate initial complaint, they can either accept or reject the complaint;
- If a registrant is not happy with the Registrar’s decision they can appeal to auDA within 5 days of the Registrar’s decision;
- If the registrant is not happy with the auDA Review then within 48 hours of auDA’s decision being ‘made and communicated’ they can choose to have a senior officer at auDA (not involved in the original decision) review the complaint;
- If a registrant is not happy with auDA’s second review they can choose to appear to the Licence Review Panel 10 days after auDA’s second decision has been made;
Over the coming weeks we will be posting more around the new licensing rules and how they impact domain name registrants.
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